Raising the bar for in-flight connectivity
Jet ConneX delivers reliable, consistent, high-speed in-flight broadband, similar to the experience our business aviation customers have in their offices or homes. Powered by our GX Ka-band satellites, Jet ConneX can satisfy demand for data-intensive activities such as video streaming, live TV, conference calls, large file transfers, and countless other business applications.
New technology innovations
Business aviation customers expect the best. And they trust that Jet ConneX will deliver world-class connectivity that enables principals to maximize their time and productivity, no matter where they fly.
But we’re not stopping there. There are several exciting developments underway to ensure we continue to push the boundaries of in-flight connectivity and consistently stay one step ahead of your needs, however they evolve.
As part of our JetXP program, we’ve enhanced our satellite network and service model to deliver an even better experience, with the introduction of uncapped speeds1, expanded capacity and increased network prioritization on selected Jet ConneX plans. As a result, applications such as bulk file transfers, real-time entertainment and web browsing, which have traditionally performed strongly using Jet ConneX, have become even more reliable, consistent and snappy.
In addition, we're expanding our global Ka-band network with advanced new satellites and introducing three next-generation terminals for Jet ConneX, developed by our partners Satcom Direct, Orbit, and Honeywell. These use innovative technology and lightweight designs to optimize performance, reduce costs, and simplify installation and maintenance.
Satcom Direct’s Plane Simple Ka-band terminal is available now and Orbit’s AirTRx-30 is expected to enter service in Q1 2025. Both can later be upgraded to access our full Ka-band network, comprised of the GX and ViaSat-3 satellites. These will be followed by Honeywell’s JetWave X terminal, which builds on the success of its existing JetWave system for Jet ConneX by being easier to install and also connecting to our full Ka-band network.
1 Uncapping speeds' means there is no cap set on the speed delivered to a terminal. Speeds may still be limited by terminal equipment capabilities, network and environmental conditions, and other factors.
Partner ecosystem
We only work with partners that share our dedication to excellence, customer satisfaction, innovation, and global delivery. Our global network of service providers – including the industry leaders Satcom Direct, Honeywell, and Collins Aerospace - offer tailored service plans on a monthly subscription basis, as well as 24/7 technical support, billing, and value-added services to help manage usage and optimize bandwidth.